Answer from your own policies
Connect Notion or your knowledge base and check each email against what you actually promise.
Search Notion for our refund policy and check this customer email against it.
All use casesCustomer service
AI for customer service
Good service means fast, consistent answers. Let agents draft from your own policies and sort the inbox, and keep people for the conversations that need them.
Sort the inbox, surface the hard ones
Subagents split a big inbox, draft replies and bring back the ones that need a person.
Go through the enquiries inbox, archive the spam-like ones, and draft replies to real customers for me to check.
Never miss the urgent one
A schedule checks the inbox and tells you about anything that cannot wait.
Every 15 minutes, check my email for anything important I need to act on quickly, and tell me here.
Features behind these jobs
Email, calendars and files
Inboxes, calendars, OneDrive, SharePoint and network shares, with you choosing what the agent may do.
A manager with an unlimited team
Hand over ten jobs at once. Each goes to its own agent, in whichever model suits it.
Skills, and a home for your custom GPTs
Turn your best know-how into skills the agent uses by itself. Bring your GPTs across in minutes.
Agents that work while you are away
A weekly report, a morning inbox sort, a coach. Set it up by talking, and it checks in on its own.
Be one of the first teams in
Interweave OS is in private beta. Join the waitlist and we will be in touch as places open, with practical AI tips in the meantime.